Location: Bengaluru (Work from office)
CTC: Up to INR 6 LPA
Experience: 5+ Yrs
Job Purpose: We are seeking a detail-oriented and proactive individual to support the management of customer accounts and online product listings on a key sales channel – Screwfix
Principal Accountabilities & Key Activities:
- Audit product listings for accurate data, images, reviews, and content.
- Identify gaps in product content, imagery, reviews, and technical information and recommend improvements.
- Monitor competitor and channel requirements to ensure listings remain competitive.
- Support Account Managers with customer reporting and product information.
- Ensure products are available and correctly displayed across sales channels.
- Review the customer storefront and website experience from a user’s perspective.
- Provide recommendations to improve navigation, content quality, product visibility, and conversion rates.
- Maintain price and stock accuracy.
Qualifications & Previous Experience:
- Strong attention to detail and organizational skills.
- Good Excel and Microsoft Office knowledge.
- Proactive, analytical, detail oriented.
- Ability to work independently and as part of a team.
- Prior experience in e-commerce is an advantage.
This role is ideal for someone who enjoys working with data, online retail, and customer accounts while helping to drive the success of our e-commerce channels.
Mon-Fri in office, timings 11am-8pm.