E-Commerce/Feed Manager

We are looking for a full-time marketplace integrations specialist to join our Marketplaces team here in Bangalore with 10+ years of experience in managing ecom business and at least 5+ years of experience in manging team and business deliverables. You will need to take ownership for the implementation of upcoming projects, work within the e-commerce department to deliver the company’s roadmap. You will be required to carry out technical configurations, using SaaS and cloud-based e-commerce platforms to create / update product listings and fix any resulting errors.

The Role

You will play a vital role in launching full catalogue offerings to existing & new global marketplaces. Ensure each marketplace has the maximum number of listings possible. Mapping internal product values to external data from the marketplaces, using feeds to prepare & send product listings to the marketplaces, investigate & fix any resulting errors. Use technical problem-solving skills to pinpoint issues with external systems and managing issues in completion with internal/ external teams. Analyse product performance data to identify areas of success and potential improvement and implement these improvements.

REQUIREMENTS

• Conduit between UK & India teams (on a high-level)
  Make sure both sides are aligned, tasks are assigned, and deadlines are met. Pushes back if needed and challenges the UK team with a commercial focus.
• Is agile and moves resource where needed
  Reallocates work and team focus based on shifting priorities including at short notice when required.
• Right people, right roles
  Flags when there is a resource gap and leads on recruitment of high calibre candidates whilst ensuring the team is not carrying any B players
• Drives performance
  Sets clear goals, holds the team accountable, and pushes for high standards whilst ensuring that deadlines are achieved.
• Plans ahead
  Improves processes, solves problems early, and keeps the team running smoothly and in good spirits.
• Documentation and Training
  Ensure training documentation is up-to-date and available (they don’t do it themselves but ensure it’s done) and ensure the team has the correct training.
• Personnel
  x13 direct reports including supervisor
• Supervisor Cover
  Needs to cover the supervisor’s role when they are on holiday or absent so need a solid technical understanding.

Desired Qualifications:

• Graduate in Computer Programming & Application, Computer Science, Information Technology or equivalent experience.
• Knowledge of Channel Advisor / Channable desirable or similar type of software.
• Knowledge of E-commerce or Marketplace desirable.

Knowledge of Excel VBA is a plus.